Frequently Asked Questions

Are the items listed on the site Authentic?

Yes. All items purchased from Irreplaceable Store are 100% authentic & legit. Each item gets individually checked by our team before being put onto our website.

How long does it take for orders to ship?

All orders will ship within 2-6 business days unless stated otherwise in the product description. Read more about this on our Shipping Policy

What are the shipping costs?

We charge free Australia wide on all orders over $100AUD. Otherwise the cost for shipping is a flat rate cost of $15.00.

How do I pay?

At IRREPLACEABLE you can buy products with Amex, Apple Pay, Mastercard, Google Pay & more. More payment options such as Afterpay and Luybuy will be available in the near future.

Should I wear my vintage sneakers (4+Years)?

When a shoe has aged it may become unsuitable to wear due to structural integrity for this reason please purchase with care & read our refund policy. We recommend you purchase these pairs and display and decoration pairs.

How do I make an inquiry?

For all enquiries, please contact or feel free to send us a dm on instagram @irreplaceablestore. Our team will try our best to solve the issue in a timely manner.

Can I cancel my order?

Please ensure that you make your purchase carefully as Irreplaceable Store does NOT allow refunds.

Once you have placed your order, we cannot unfortunately not change or cancel your order. But if an item is damaged or the wrong item we do offer refunds or store credit. You can read more about this in the Returns Policy.

Therefore, all transactions are final.

Why is my Order taking so long?

We aim to meet shipping estimates but this does not guarantee your item to arrive within the estimated shipping time. Once the order has been shipped it is up to the shipping company to handle and take care of your item.

Don’t find the item you are looking for? feel free to contact us at

Do you have a physical store?

Yes we have a physical store based in Newtown, Sydney. We are looking forward to opening more stores in the near future around Australia.

You can find our store at this address:

475 King St, Newtown, NSW 2042